Platform tax
The tax you charge restaurants on what you sell them — and why it is not the same tax as the one on a customer's meal.
Admin → Settings → Tax
Two taxes, and they are unrelated
This is the distinction the whole page rests on. Confusing the two is how a platform ends up charging tax twice or not at all.
| Platform tax (this screen) | Restaurant tax | |
|---|---|---|
| Charged on | Subscription plans and sponsored placements. | The customer's meal. |
| Charged by | You, to the restaurant. | The restaurant, to its customer. |
| Set where | Here. | Each restaurant's own settings — see Restaurant profile. |
| Appears on | Platform invoices. | Order receipts. |
Nothing on this screen touches what a diner pays.
The settings
| Field | Notes |
|---|---|
| Tax name | What it is called where you trade — VAT, GST, sales tax. Printed as you write it. |
| Tax rate | The percentage. |
| Add tax on top | Plan and placement prices are stated before tax, and it is added at checkout. |
| Prices already include tax | Your published prices contain it, and the invoice shows how much of the price it was. |
| Your tax registration number | Printed on every invoice the platform issues. |
What it applies to
Everything the platform sells a restaurant: subscription plans and sponsored placements. One rate covers both.
Existing agreements at the gateway keep charging the amount they were created with. A rate change applies to new sales and republished plans — see Plans.
Set this before you sell anything
An invoice without a tax number, or with the wrong treatment, is a document a restaurant's accountant will send back. It costs ten minutes now and a round of corrections later.
If you are unsure whether you must charge tax at all, that is a question for an accountant in your jurisdiction rather than for a default setting.
When it doesn't work
Invoices show no tax
The rate is zero, or the tax name is blank. Both are legitimate if you are not registered — but check it is deliberate.
A restaurant says it was charged more than the advertised price
Add tax on top is set. The advertised price is before tax; the invoice explains the difference.
Existing subscribers are still paying the old amount
Their agreement at the gateway was created with the old figure. It changes at their next new sale, not retroactively.
The tax number is missing from invoices
It has not been entered here. It is printed on every invoice the platform issues, and only from this field.