Questions & Answers
Appointments, insurance, visiting and children's care.
Find An Answer
Questions Patients Ask 12 Shown
Do I Need A Referral To See A Specialist?
No. You can book any department directly online or by phone; if your insurance plan asks for a referral, the front desk arranges it with your doctor.
How Do I Change Or Cancel An Appointment?
Call us or sign in to the patient portal at least 24 hours ahead, and the slot goes back on the timetable for someone else.
Can I See A Doctor Today?
Most departments keep same-day slots in the afternoon. The timetable shows who is in now and the next free slot for each doctor.
Which Insurance Plans Do You Accept?
Aetna, Cigna, UnitedHealthcare, Medicare, BlueCross BlueShield and Humana. Self-pay patients see their price before the visit.
How Much Will My Visit Cost?
Use the cost estimator on the pricing page: choose the visit and your plan to see what the plan pays and what you pay.
Do You Offer Payment Plans?
Yes. Treatments over $500 can be spread over six months at no extra cost.
Where Can I Park?
The patient car park on Arlington Street is free for the first two hours; validate your ticket at reception.
What Should I Bring To My First Visit?
Your photo ID, your insurance card, a list of the medicines you take and any recent test results.
Is The Center Accessible?
Every floor is reached by lift, the entrances are step-free and wheelchairs are available at reception.
From What Age Do You See Children?
From birth. Newborn checks, vaccinations and growth reviews run in the children's wing.
Can I Book A Vaccination Without A Check-Up?
Yes. Vaccination slots run every Tuesday morning; the Vaccination Planner shows when each one is due.
My Child Is Unwell, Can We Come Today?
Sick-child visits are kept open every afternoon. Call first and we'll give you a time.
No questions match. Try another word, or ask us directly.
Don’t Waste Your Time, Call: +0080 078 777
Answering Now The emergency line is staffed day and night, every day of the year.
Book Appointment