4.8
Frequently Asked Questions
Everything riders ask us before their first booking.
Questions And Answers
12 Questions
How far ahead should I book?
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Can I add a stop on the way?
Yes. Each stop adds $15 and ten minutes to the drive time, and your quote shows it before you book.
Can I change or cancel a ride?
Cancel up to 24 hours before pickup for a full refund, or up to two hours before for half. After that the fare is due.
What if my flight lands early or late?
We track the flight, not the booking time, so your chauffeur is in arrivals when you land at no extra cost.
How long will my chauffeur wait?
Fifteen minutes on domestic flights and sixty after an international landing are free; after that, waiting is billed by the minute at the car's hourly rate.
Where do we meet at the airport?
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Is the price I am quoted the price I pay?
Yes. The quote includes the fare, any night rate, tolls and airport fees, extras, the gratuity you choose and tax.
Why is a late pickup more?
Between 22:00 and 06:00 a 15% night rate is added to the fare. It is shown in your quote before you book.
Which cards do you accept?
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Do you provide child seats?
Yes, at $15 each per ride, fitted before the car arrives. Tell us each child's age when you book.
Can I bring my dog?
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Do you have a wheelchair-accessible car?
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
No Question Matches
Try another word, or call dispatch and ask us directly.