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Shipping, returns, alterations and room delivery, answered by the people who do them.
Everything You Might Be Wondering
Delivery, returns, alterations and rewards, answered by the people who do them. Search, or pick a subject.
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Order online or at any boutique and choose Room Delivery. Before 14:00, boutique time, it is on your bed by 18:00; after that, by noon the next day. It is free at every Hibo house.
The checkout will tell you before you pay. Choose Collect at the next house you are staying at, or Ship Home, and nothing is lost.
Yes, with room delivery. The total goes on your room bill and you settle it at check-out with everything else.
Standard shipping home takes three to five working days and is free over $150. Express takes one to two working days for $24.
To every country with a Hibo house and most others. Duties are shown at checkout, never on the doorstep.
On anything bought from a Hibo boutique, yes: hems, sleeves, straps and waists, usually within forty-eight hours.
Order both, keep one and return the other on our label within thirty days. The Size Finder will usually settle it first.
Send it to any boutique. Seams, buttons and patches are repaired for as long as you own the piece.
One point for every dollar you spend. A hundred points take a dollar off at the bag, and they never expire while you keep shopping.
Your wishlist and bag are kept on this device. Sign in and they follow you to any boutique.
No answer matches that search yet. The concierge will know.