01
The Desk Reads It
A reservations manager checks the room against the night you want, usually within a couple of
hours and always within one working day.
02
You Confirm
You get one email with the total, the deposit link and the cancellation terms restated. Nothing
is charged before you click it.
03
We Get Ready
Transfers, dinner tables, the cot, the dog bowl — whatever you asked for is arranged before
you land, and the concierge writes once more the week you travel.
