Staffed Overnight, Every Night

Our Carers

Twenty-four people, one handover book, and nobody on the night shift in their first eight weeks.

Our Carers

Twenty-Four People, One Handover Book

Everyone here is background checked, first-aid trained and has at least three years with animals.

Helena Voss, Founder And Head Of Care

Helena Voss

Founder & Head Of Care
Amara Whitfield, Head Of Animal Care

Amara Whitfield

Head Of Animal Care
Daniel Okafor, Senior Dog Handler

Daniel Okafor

Senior Dog Handler
Marco Marchetti, Cattery Lead

Marco Marchetti

Cattery Lead
Arjun Raghunathan, Groomer And Nutritionist

Arjun Raghunathan

Groomer & Nutritionist
Marta Nowak, Head Cook

Marta Nowak

Head Cook
Elin Bergstrom, Night Carer

Elin Bergstrom

Night Carer
Nadia Haddad, Small Pet Specialist

Nadia Haddad

Small Pet Specialist
How We Hire

Nobody Starts On The Night Shift

Every carer spends their first eight weeks paired with somebody senior, on days, before they are trusted with a building full of sleeping animals.

Work With Us
8 Week shadowing period
6 Average years with us

Checked Before They Meet A Guest

Background checks, two references from animal work and a practical day before any offer is made.

01

First Aid Refreshed Yearly

Animal first aid for everyone on the rota, retaken every twelve months rather than filed away.

02

One Handover Book

Every shift reads the last shift's notes before touching a suite. Nothing travels by memory.

03
A guest on the Pawtel meadow run

Come And Meet The People On Shift

The carers on this page are the ones you will hand a lead to. Drop in any weekday and say hello.

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