FAQs
Booking
2 questions
Yes, for free until the first cancellation tier. After that the policy on your booking applies.
We can hold a room for 20 minutes while you pay; the desk can arrange longer holds for groups.
Payments
2 questions
It depends on the property: on departure for hotels, 30 days before for villas, 60 days before for journeys.
Visa, Mastercard and American Express, plus Apple Pay on the websites.
Kids
2 questions
At Baie Sereine and Hibomar Splash Resort, for ages 4 to 12.
Under 3s stay and enter the parks for free.
Where They Show
Choose an option.
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