Ticket TK-1042 Open High
Payout not received for August
Opened today at 09:30 by Lukas Imboden
LI
Lukas Imboden
Hello, our August statement ST-2026-091 shows as paid on 25 Sep but nothing has reached our UBS account yet.
Today · 09:30ER
Elena Rossi
Thanks Lukas. The transfer PO-7781 left us on 25 Sep; Swiss transfers can take two working days. I have asked the bank for the trace number.
Today · 09:52ER
Internal note · Elena Rossi
Bank confirms the trace. Waiting for UBS to credit; follow up tomorrow 10:00.
Today · 10:05This field is required.
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- Property
- Zermatt Alpine
- Related
- ST-2026-091
- Channel
- Partner dashboard
Activity
Elena Rossi added an internal note10:05
Elena Rossi replied09:52
Lukas Imboden opened the ticket09:30